Education Calendar
For registration assistance please contact educationadmin@iiabsc.com
Education Calendar
Cannabis 101
8:00 AM - 10:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Annuities: An Income You Cannot Outlive
9:00 AM - 11:09 AM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
CISR - William T Hold Seminar- Commercial Lines - LIVE WEBINAR
8:00 AM - 4:00 PM
7 CE Hours (hours vary)
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
AIAM 4 - How Not to Get In Trouble With Your Mouth / The Write Stuff - LIVE WEBINAR
8:30 AM - 3:30 PM
Webinar 6 P&C
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cannabis 101
10:00 AM - 12:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Making Sense of Care, Custody, OR Control
3:00 PM - 4:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Annuities: An Income You Cannot Outlive
11:00 AM - 1:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
CIC Commercial Casualty - IN-PERSON CLASSROOM
8:00 AM - 5:00 PM
CIC Institute (In-Person) CHARLESTON, 16 hours P&C
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Annuities: An Income You Cannot Outlive
1:00 PM - 3:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
CRIS Part 4 - Property Insurance for Contractors - LIVE WEBINAR
8:30 AM - 4:15 PM
Workers Compensation for Contractors The realm of workers compensation is constantly evolving. The interaction of workers compensation insurance with state workers compensation and federal workers compensation laws is ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
The Greatest Insurance Product Ever Created
11:00 AM - 1:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
3:00 PM - 4:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Ethics - Creating a Winning Culture in the Agency
9:00 AM - 11:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
1:00 PM - 3:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
3:00 PM - 5:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
9:00 AM - 11:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cannabis 101
2:00 PM - 4:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Annuities: An Income You Cannot Outlive
3:00 PM - 5:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Making Sense of Care, Custody, OR Control
3:00 PM - 4:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Annuities: An Income You Cannot Outlive
9:00 AM - 11:09 AM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
8:00 AM - 10:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
CISR - William T Hold Seminar- Personal Lines - LIVE WEBINAR
8:00 AM - 4:00 PM
7 CE Hours (hours vary)
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cannabis 101
10:00 AM - 12:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Today's Challenges and Opportunities When Working with the Construction Industry (CRIS Reaccreditation)
9:00 AM - 4:00 PM
Live Webinar 7 hours P&C **Approved for CRIS update***
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Annuities: An Income You Cannot Outlive
11:00 AM - 1:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
CIC Agency Management - HYBRID
8:00 AM - 5:00 PM
CIC Institute (Hybrid) 13 Hours P&C or L&H and 3 Ethics
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
AIAM 5 - Regulation, Politics & Polish / Leadership is Everyone's Job - LIVE WEBINAR
8:30 AM - 3:30 PM
Webinar 6 P&C
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Annuities: An Income You Cannot Outlive
1:00 PM - 3:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Annuities: An Income You Cannot Outlive
3:00 PM - 5:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Making Sense of Care, Custody, OR Control
3:00 PM - 4:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cannabis 101
2:00 PM - 4:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
The Greatest Insurance Product Ever Created
11:00 AM - 1:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
3:00 PM - 4:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
CIC Insurance Company Operations - LIVE WEBINAR
8:00 AM - 5:00 PM
CIC Institute (Live Webinar) 16 hours P&C
Ethics - Creating a Winning Culture in the Agency
9:00 AM - 11:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
1:00 PM - 3:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
3:00 PM - 5:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
9:00 AM - 11:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Annuities: An Income You Cannot Outlive
9:00 AM - 11:09 AM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cannabis 101
8:00 AM - 10:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
CISR - William T Hold Seminar- Commercial Lines - LIVE WEBINAR
8:00 AM - 4:00 PM
7 CE Hours (hours vary)
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
CISR Insuring Personal Residential Property - LIVE WEBINAR
8:00 AM - 4:15 PM
CISR Live Webinar 7 P&C
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Annuities: An Income You Cannot Outlive
11:00 AM - 1:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Cannabis 101
10:00 AM - 12:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
AIAM 6 - Ethics - Yesterday, Today & Tomorrow / Changing Attitudes and Creating Opportunities - LIVE WEBINAR
8:30 AM - 2:30 PM
Live Webinar - 3 ETH / 2 P&C
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Annuities: An Income You Cannot Outlive
1:00 PM - 3:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Making Sense of Care, Custody, OR Control
3:00 PM - 4:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
11:00 AM - 1:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
10:00 AM - 10:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
4:00 PM - 6:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Annuities: An Income You Cannot Outlive
12:00 PM - 2:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
4:00 PM - 6:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Making Sense of Care, Custody, OR Control
10:00 AM - 11:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
10:00 AM - 1:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Cannabis 101
2:00 PM - 4:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Adding Value In Personal Lines
11:00 AM - 1:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Disability Income: The Most Undersold Insurance in the World
8:00 AM - 10:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Annuities: An Income You Cannot Outlive
2:00 PM - 4:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Power of Prevention: Agency Risk Management Essentials of Sales
4:00 PM - 7:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Commercial Insurance Coverages, Court Cases and Chaos
4:00 PM - 6:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
10:00 AM - 1:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Disability Income: The Most Undersold Insurance in the World
10:00 AM - 12:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Annuities: An Income You Cannot Outlive
4:00 PM - 6:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
4:00 PM - 7:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What Ever Happened to “And They Lived Happily Ever After?”
3:00 PM - 4:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Should I Do a Roth IRA?
3:00 PM - 5:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Cannabis 101
4:00 PM - 6:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Annuities: An Income You Cannot Outlive
8:00 AM - 10:09 AM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Disability Income: The Most Undersold Insurance in the World
12:00 PM - 2:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
4:00 PM - 6:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
12:00 PM - 2:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Power of Prevention: Agency Risk Management Essentials of Service
4:00 PM - 7:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
E&O Nightmares
4:00 PM - 5:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
4:00 PM - 7:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
5:00 PM - 7:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
4:00 PM - 5:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
5:00 PM - 6:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Homeowners Insurance Facts and Follies
10:00 AM - 1:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
4:00 PM - 5:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
5:00 PM - 6:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cannabis 101
8:00 AM - 10:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
11:00 AM - 1:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
5:00 PM - 7:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Adding Value In Personal Lines
5:00 PM - 7:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
5:00 PM - 7:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
4:00 PM - 4:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
9:00 AM - 11:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
10:00 AM - 10:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
4:00 PM - 6:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Annuities: An Income You Cannot Outlive
10:00 AM - 12:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Disability Income: The Most Undersold Insurance in the World
2:00 PM - 4:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
8:00 AM - 9:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
10:00 AM - 11:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
10:00 AM - 1:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
12:00 PM - 2:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
2:00 PM - 4:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Commercial Insurance Issues that Cause Heartburn
4:00 PM - 6:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Cannabis 101
10:00 AM - 12:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Certificates of Insurance: Embrace the Pain
5:00 PM - 5:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Homeowners Insurance Facts and Follies
12:00 PM - 3:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
4:00 PM - 6:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
11:00 AM - 1:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Annuities: An Income You Cannot Outlive
12:00 PM - 2:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Power of Prevention: Agency Risk Management Essentials of Sales
4:00 PM - 7:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Disability Income: The Most Undersold Insurance in the World
4:00 PM - 6:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Disability Income: The Most Undersold Insurance in the World
8:00 AM - 10:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
10:00 AM - 1:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Annuities: An Income You Cannot Outlive
2:00 PM - 4:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Commercial Insurance Coverages, Court Cases and Chaos
4:00 PM - 6:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Adding Value In Personal Lines
11:00 AM - 1:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
3:00 PM - 4:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
4:00 PM - 7:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
2:00 PM - 4:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
3:00 PM - 5:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Service
4:00 PM - 7:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
10:00 AM - 12:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Annuities: An Income You Cannot Outlive
4:00 PM - 6:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
11:00 AM - 1:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
4:00 PM - 6:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
4:00 PM - 7:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
5:00 PM - 7:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
4:00 PM - 5:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
5:00 PM - 6:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Homeowners Insurance Facts and Follies
10:00 AM - 1:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
4:00 PM - 5:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
5:00 PM - 6:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cannabis 101
8:00 AM - 10:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Demystifying the Business Auto Coverage Form
5:00 PM - 7:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
10:00 AM - 11:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
10:00 AM - 1:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
12:00 PM - 2:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
E&O Nightmares
4:00 PM - 5:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Annuities: An Income You Cannot Outlive
8:00 AM - 10:09 AM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
12:00 PM - 2:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
4:00 PM - 6:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
10:00 AM - 10:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
4:00 PM - 6:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
9:00 AM - 11:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
An Hour of True Crime – Road Rage
4:00 PM - 4:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
5:00 PM - 7:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Adding Value In Personal Lines
5:00 PM - 7:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
E&O Nightmares
8:00 AM - 9:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
12:00 PM - 1:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Financial Planning for Women
12:00 PM - 2:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
2:00 PM - 4:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Commercial Insurance Issues that Cause Heartburn
4:00 PM - 6:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
10:00 AM - 12:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
1:00 PM - 3:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
3:00 PM - 5:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Certificates of Insurance: Embrace the Pain
5:00 PM - 5:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Annuities: An Income You Cannot Outlive
10:00 AM - 12:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
2:00 PM - 4:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Power of Prevention: Agency Risk Management Essentials of Sales
4:00 PM - 7:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Homeowners Insurance Facts and Follies
12:00 PM - 3:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
4:00 PM - 6:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
10:00 AM - 1:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Annuities: An Income You Cannot Outlive
12:00 PM - 2:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
4:00 PM - 6:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
11:00 AM - 1:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
4:00 PM - 7:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
3:00 PM - 6:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
11:00 AM - 1:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
3:00 PM - 4:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
9:00 AM - 11:05 AM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
12:00 PM - 2:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Should I Do a Roth IRA?
3:00 PM - 5:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Disability Income: The Most Undersold Insurance in the World
8:00 AM - 10:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Annuities: An Income You Cannot Outlive
2:00 PM - 4:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Commercial Insurance Coverages, Court Cases and Chaos
4:00 PM - 6:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
4:00 PM - 7:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Adding Value In Personal Lines
11:00 AM - 1:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
1:00 PM - 3:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insuring Truckers
9:00 AM - 12:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What Ever Happened to “And They Lived Happily Ever After?”
9:00 AM - 10:55 AM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
1:00 PM - 3:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Should I Do a Roth IRA?
9:00 AM - 11:01 AM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
11:00 AM - 1:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
2:00 PM - 4:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
11:00 AM - 12:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
3:00 PM - 5:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
11:00 AM - 2:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Should I Do a Roth IRA?
11:00 AM - 1:01 PM
Federal income taxes are at their lowest point in many years. With the National Debt over $30 Trillion a rise in taxes is imminent. This presentation shows way to create tax free money for the future. It emphasizes both the Individual Roth IRA and the ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Greatest Insurance Product Ever Created
1:00 PM - 3:05 PM
In 1913, when the Internal Revenue Service was created, some very visionary people wanted to make sure that families and businesses could be protected and pass on their assets from one generation to the next. That was the foundation of the Greatest ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Cannabis 101
4:00 PM - 6:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
10:00 AM - 10:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
4:00 PM - 6:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Disability Income: The Most Undersold Insurance in the World
10:00 AM - 12:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Annuities: An Income You Cannot Outlive
4:00 PM - 6:09 PM
The producer that says they hate annuities doesn’t understand them. There are many economic experts in academia and in the public/private sector that love annuities and have the research to back up their beliefs. This presentation provides a history ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Making Sense of Care, Custody, OR Control
10:00 AM - 11:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
10:00 AM - 1:00 PM
This lass targets customer service functions in the agency. Customer service professionals may hold various titles, including Customer Service Representative (CSR), Customer Service Agent (CSA), Account Manager, Account Agent, or Account Executive, ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Insuring Truckers
1:00 PM - 4:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What Ever Happened to “And They Lived Happily Ever After?”
1:00 PM - 2:55 PM
Planning for retirement took a big turn in the early 1980’s with the passing of the Employee Retirement Income Security Act of 1974 (ERISA), This presentation compares retirement planning before and after ERISA. With a much greater responsibility on ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
4:00 PM - 7:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
5:00 PM - 7:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...