Description

LUNCH IS INCLUDED!

The biggest resource (and expense) an Insurance Agency has is its staff. Poor hiring decisions can be disastrous. How do you hire the right person the first time?

This class will provide you with important insight as to:

• Determining the right number of employees and what you want them to do
• How to develop good job descriptions

• How to locate candidates and what to look for on employment applications

• What questions you should (and shouldn't) ask during an interview process

• Understanding the various federal employment laws

• Reference checking and testing candidates

• Training and evaluating your employees

• Ways to compensate your employees

• When and how to terminate employees that don't work out

Instructor:  Mr. Jon Persky, CPA, CIC, PHR  Optimum Performance Solutions, Tampa, FL  

*** Please note ***

This course is designed for Agency principals, managers and supervisors.

It is NOT recommended for general agency staff, account managers or customer service representatives (CSR's).

BE ON TIME! Class begins promptly as scheduled with registration beginning 30 minutes prior to class.  Please remember that if you arrive more than 10 minutes late after the class begins, you WILL NOT receive CE credit.

CANCELLATION POLICY: No refund for cancellations within five business days of a class. Changes made within 10 business days of the class will incur a $30 processing fee. Substitutions are permitted with prior written notification. NO SHOWS WILL NOT be refunded!

IIABSC gladly complies with Title III of ADA