AIAM 4
How Not to Get in Trouble With Your Mouth
Errors and Omissions claims are on the rise, and often a claim occurs because an agency staff member said something or explained something incorrectly. Learn how to reduce the chance of an E&O claim by analyzing the causes of loss and implementing changes to prevent loss.
The Write Stuff
Proper grammar and style in the written word (including email) is essential. Not only does it reflect the overall professionalism of the agency, but one wrong word or misplaced comma may make a written statement have an entirely different meaning than the author intended. Hands-on work will help you write letters you can take back to the office and use.
CANCELLATION POLICY: No refund for cancellations within 10 business days of a class. Any changes made once class is scheduled will incur a $10 processing fee. Changes made within 30 business days of the class will incur a $45 processing fee. Substitutions are permitted with prior written notification. You must complete the program in its entirety. Refunds will not be granted due to partial attendance. If you do not attend, and do not notify IIABSC 24 hours prior to the seminar, you will not be allowed to transfer your registration fee and will not receive a refund. If you experience technical difficulties during the class and cannot complete it, IIABSC will transfer your registration fee to another AIAM Live webinar, but no refund will be issued. All cancellations and transfers must be submitted in writing.
IIABSC gladly complies with Title III of ADA
$175 members/$195 non-members
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